Website Privacy Statement


At Complete Insurance Services, Inc. we are committed to protecting your personal privacy as a visitor to this Web site and as our customer.

 Complete Insurance Services, Inc. is the owner of the information which is collected on this Web site.  We do not sell any personal information about you to companies who may want to sell their products or services to you. We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted or required by law. 

Information We Collect

We collect, retain and use information about you for the purpose of serving your insurance needs and to administer our customer relationships in the processing of your policy, claims and other transactions as requested by you.

We may collect nonpublic personal information about you from the following sources:   

          information we receive from you on applications or other forms (such as name, address, telephone number, e-mail address, social security number, date of birth)

          your transactions with us, affiliates or others (such as your policy coverage, premium payment and claim history)

          consumer reporting agencies (such as your credit, claims and driving history)

          information we receive from your visits to our website


Information We Disclose

We may disclose nonpublic personal information as described above, when performing functions in connection with any insurance transaction for you, to insurance companies, affiliates or non-affiliated third parties. The sharing of this type of information is permitted by law. For example we may give information to:

          financial service providers (such as insurance companies, their agents or brokers to carry out the placement and servicing of coverage for you)

          independent claims adjusters or appraisers who would need information to adjust your claims

          mortgagee or lien holder in order to verify coverage or benefits

          to a third party if the disclosure will enable that party to perform a business, professional or insurance function for us, as long as that party agrees not to disclose or reuse the information for any other purpose (such as vendors we hire to maintain or develop software, data processing vendors, or other general administrative services)  

Confidentiality and Security of Information

We restrict access to nonpublic personal information about you to those employees who need to know that information in order to provide products or services to you.  We maintain physical, electronic, and procedural safeguards to guard your nonpublic personal information.       

Third Party Links
This Web site may contain links to third party Web sites that are not controlled by Complete Insurance Services, Inc. These third party links are made available to you as a convenience and you agree to use these links at your own risk. Please be aware that Complete Insurance Services, Inc. is not responsible for the content of third party Web sites linked to Complete Insurance Services, Inc. nor are we responsible for the privacy policy or practices of third party Web sites linked to Complete Insurance Services Inc. Our Privacy Policy only applies to information we collect from you while you are at and while you are actively in a session with Complete Insurance Services, Inc. If you should link to a third party Web site from Complete Insurance Services, Inc., we strongly encourage you to review and become familiar with that Web site's privacy policy.

 Changes In Our Privacy Policy
We reserve the right to change this Privacy Policy without providing you with advance notice of our intent to make the changes.

If you have any questions about our privacy policy, please feel free to contact us at:

 Complete Insurance Services, Inc.

Attn: Privacy Officer

1015 Plainfield Road

Joliet, IL  60435




Joliet Insurance / Complete Insurance Services

1015 Plainfield Road

Joliet, IL, 60435


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